Shipping Policy
Shipping Policy
Domestic shipping is based solely on the weight and dimensions of the package, destination location, and the delivery service selected. Most orders placed before 1:00 PM EST can be expected to ship the same day, if in stock. If the item is not in stock or a delay occurs you will be notified as soon as possible. Serv-A-Pure does not ship on any weekend or Holiday. You will be able to see your full order price along with the shipping charge before entering your credit card information and confirming your order.
If you need an item to ship same day or by a certain date - Please contact us directly at orders@servapure.com or call 1-800-338-4905 or 989-892-7745, or by chatting with us on our webpage www.ServAPure.com We are glad to help and give you an exact shipping date and item availability information.
UPS does not operate on Saturday, Sunday, or Holidays to businesses without additional charges being added. Expedited shipments do not include Saturday, Sunday, or Holidays.
During the checkout process you are able to select the method of shipping. We offer UPS ground, UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day Select, and USPS priority mail. We also offer the option to ship on your personal or company UPS, FedEx or DHL account. If you wish to use your own shipper account, contact us so we are able to turn that option on in your account. If you would like an order shipped using a different method than offered, contact us at (800) 338-4905, (989) 892-7745 or servapure@servapure.com.
While viewing your shopping cart, you are able to enter your zip code in the Calculate Shipping box for an estimate of shipping charges based on your zip code and the weight of your order. No personal information is required to see the shipping estimate. An estimate will appear for UPS Ground, UPS Next Day Air, UPS Second Day Air, UPS 3 Day Select, and USPS priority mail if they are available to your zip code.
FedEx or UPS do not deliver to PO boxes. If you wish to have an order delivered to a PO Box you must use USPS services.
Free Shipping Promotion
Our Free Shipping Offer on USA ground orders over $150 is only applicable to shipping address located within the contiguous 48 states. Once you are eligible, the free shipping promotion automatically displays on the Shipping Method selection during the checkout process. Free shipping does not apply to Alaska, Hawaii, or any foreign country. If attempting to ship to a PO Box using the free shipping promotion and additional shipping charge apply and you will be contacted before your order ships.
Some items do not qualify for free shipping. If free shipping does not apply to an item, it will be noted prominently on the item description page for each item free shipping does not apply to.
If you are having problems with your order, you can contact us at info@servapure.com or call 1-800-338-4905 during normal business hours.
Transit Times
Serv-A-Pure is located in Bay City, MI and uses UPS as our default shipper. Please see the current UPS Ground delivery chart below to estimate your shipment time.
Sales Tax Collected by ServAPure, by State
California, Colorado, Florida, Kansas, Massachusetts, Michigan, Ohio, Pennsylvania, North Carolina, and Texas
If you are not in one of these states, we do not collect sales tax in your state. If you are sales tax exempt in one of the above states, then e-mail your sales tax exempt information to orders@servapure.com and we will apply that certificate for you, and e-mail you back, typically the same day.
